NewJeans | New Jeans [Weverse C Ver. Photocards]

Upon placing your order, please allow 3-5 days for us to process and ship out your order. Depending on the time of year and the current volume we are experiencing, your order may take a bit longer to process.

For more information regarding order processing and shipping, please refer to our shipping policy.

*Due to the current pandemic, parcel delays are to be expected*

Average estimated delivery times (without covid related delays)

Canada: 2 - 8 Business Days

United States: 2 - 6 Business Days

International: 8 - 30 Business Days

For more information regarding order processing and shipping, please refer to our shipping policy.

Absolutely!

Once your order has been delivered, you have 30 days to request a return/exchange.

The item being returned/exchanged must be in the same condition you received it. Unopened, unused, and in its original packaging.

In the case that a return does not meet the requirements above (has been opened, used, or damaged), only a partial refund will be given.

Original shipping costs will not be refunded.

For more information regarding returns and exchanges, please refer to our refund policy.

Please visit our full FAQ page.