TXT
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Standard (and free) shipping rates do not apply to light sticks. Please see our shipping policy for more information.
Customer Reviews
i can't wait to use it at my concert! it connects to the app and everything !
It’s amazing! It came in perfect condition and there wasn’t any problem with shipping! :D
TXT | Official Light Stick
It arrived in good condition and very quickly!! It connects to the app, I got a little scared at first because the light was orange instead of white but that just means the battery is low so don’t freak out like it did 😭 just check for new batteries! I love it and can’t wait to use it for the Dallas stop!
The light stick arrived today after I ordered it June 4 (today being June 9) the light stick came in great condition and was packaged really well!! No complaints at all!! I loved how fast it arrived and it is an official light stick connected to the app and all!!
FAQ
Frequently Asked Questions
How long will it take to process my order?
Upon placing your order, please allow 3-5 days for us to process and ship out your order. Depending on the time of year and the current volume we are experiencing, your order may take a bit longer to process.
For more information regarding order processing and shipping, please refer to our shipping policy.
How long will it take to get my order?
*Due to the current pandemic, parcel delays are to be expected*
Average estimated delivery times (without covid related delays)
Canada: 2 - 8 Business Days
United States: 2 - 6 Business Days
International: 8 - 30 Business Days
For more information regarding order processing and shipping, please refer to our shipping policy.
Can I return/exchange my order?
Absolutely!
Once your order has been delivered, you have 30 days to request a return/exchange.
The item being returned/exchanged must be in the same condition you received it. Unopened, unused, and in its original packaging.
In the case that a return does not meet the requirements above (has been opened, used, or damaged), only a partial refund will be given.
Original shipping costs will not be refunded.
For more information regarding returns and exchanges, please refer to our refund policy.
More questions?
Please visit our full FAQ page.